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Terms & Conditions

The company undertakes to exercise utmost care in processing articles entrusted to us and use such processes which, in our opinion, are best suited to the nature and condition of each individual article. Nevertheless, we cannot assume responsibility for inherent weakness of or defects in materials that are not readily apparent prior to processing. This applies particularly, but not exclusively, to suede, nubuck and leather. Suede, nubuck & leather materials are susceptible to hazards inherent in the fact that it is derived from animals.

Customers are to be advised that the company will not be responsible for any one of the following mentioned conditions:

  • Heat causes skins to become tender, stiff or brittle
  • Faded skins may remain as it is after color correction
  • Slight changes in shape or top finish may occur
  • Breaks and skin lines are difficult to improve
  • Unevenly matched skins are common and may show differently
  • Heavily soiled linings are difficult to clean satisfactorily
  • Insect bites & scars, which were covered over, will review after a period of time
  • Shrinkage of leather, suede and nubuck is unpredictable
  • Holes or tears due to fabric degradation
  • Badly faded, discoloured, heavily soiled, worn(condition), colour transfer, out of shape(shrinkage), cracks, peel, colour loss due to non-fast colours, colour changes
  • Glue marks, damage to strap, lace, bolo tip, button, buckles, zipper, snap, conches, elastic and ornaments

  1. Stains can be removed upon customer's request and will be done at his/her risks.
  2. Total removal of stains is not guaranteed.
  3. The Company cannot be held responsible for loss of buttons, ornaments or anything left in pockets or any part of the article.
  4. Customers must inspect all articles upon collection. Any complaints shall be made known at the time of collection as company shall not be responsible for subsequent complaint/s made after the customer leave the premise.
  5. The company's liability with respect to any loss or damage to article(s) shall not exceed 5 times the charge for processing it.
  6. The company will not be responsible for item(s) left over 30 days after the delivery date or for the loss of your receipt.
  7. The company reserves the rights to refuse services to any customer or reject any article.
  8. The company reserves the rights to amend the Terms and Conditions from time to time without prior notice.